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Code of Ethics

This Code of Ethics is set out outlining the minimum ethical standards to be maintained. By adhering to the Code of Ethics I believe that I will:

• Safeguard the reputation and standing of Aus Insurance and Financial Solutions
• Provide consumers with a high level of confidence and trust in the mortgage broking industry, and thereby;
• Raise the profile and business of all Australian mortgage brokers.

To act with Honesty and Integrity at all times
This will extend to representatives made in advertising, commissions received, all communications, advice provided and customer applications. This will ensure that the best interests of both the customer and financial institution are always upheld.

To comply with all Laws and Regulations relating to the Mortgage Industry
To maintain a current understanding of and adherence to all laws and regulations as they pertain to the finance industry.

Conflicts of interest
In each professional assignment undertaken, a consultant must both be and be seen to be free of any interest which in incompatible with the best interests of the customer. This will extend to both product advise and commissions received. Substantiation of any recommendation will be freely provided to the customer.

To maintain confidentiality in all dealings
Through adherence to the above, professional conduct will be maintained at all times.

Also see our:

• Privacy Statement (web page)
• Industry accreditation (web page)
• Internal Dispute Resolution procedure (A 76KB PDF)